Frequently asked questions
Can't find your answer? Call or WhatsApp the shop.
Ordering & files
Which file types can I upload?
PDF, JPG and PNG files up to 25 MB each. For the best results upload PDFs — fonts and layout stay exactly as you designed them.
Can I print only some pages of a document?
Yes. In the printing studio choose “Custom range” and enter pages like 1-3, 5, 8-10. The price updates instantly.
Do I need an account to order?
No. You can check out as a guest with your name and mobile number. An account simply keeps your order history in one place.
Can I use different settings for each document?
Yes. Every file in the studio has its own paper size, colour, sides and copies. You can also apply one file's settings to all of them in a click.
Payment & pickup
How do I pay?
We accept UPI — pay with any UPI app such as Google Pay, PhonePe or Paytm. Your order is confirmed only after the payment is verified by our system.
When will my order be ready?
Most document orders are ready within the hour during opening times. You'll see the status on the tracking page and we'll let you know when it's ready.
How do I collect my order?
Visit the shop with your order number and the mobile number used at checkout. We'll hand over your prints after a quick verification.
Do you deliver?
Yes — choose Home delivery at checkout and enter your PIN code to check availability. Delivery is ₹40, and free on orders of ₹500 or more. You'll see the delivery charge and estimated delivery time before you place the order, and can track it until it reaches your door. Store pickup is always free.
Privacy & documents
What happens to my files after printing?
Files are used only to fulfil your order and are deleted from our systems after the order is completed, as described in our privacy policy.
Can you print identity documents on PVC cards?
We reproduce copies of cards you are authorised to use, on PVC. These are copies for convenience — we do not issue official identity documents.