Refund policy

Cancellations

You can cancel a paid order for a full refund until it moves to Printing / preparing. Contact the shop with your order number.

Print quality issues

If a print does not match your order (wrong size, colour, page range or quantity), tell us at collection and we will reprint it free of charge or refund that item.

We cannot refund prints that match the uploaded file, including low-resolution images we warned about before ordering.

Stationery

Unused stationery in its original packaging can be returned within 7 days of collection.

How refunds are paid

Refunds go back to the UPI account used for payment, usually within 5–7 working days after approval.

If a payment failed but money was debited, it is normally reversed automatically by your bank within the same period.